COVID-19 Update
Dear Customer,
Our office based staff have been successfully working from home during the lockdown, but as this is gradually being released, we are implementing a phased return to work plan for getting all staff who can, safely back to work in the office. We are putting numerous measures in place based on the Government’s official ‘Covid-secure’ guidelines for businesses to ensure the safety of our employees and are trying to minimise any disruption to our current service whilst we implement these changes.
Our warehouse has remained fully operational during the lockdown, with additional social distancing measures introduced to try and protect our key workers. This has ensured that we have continued to provide you with the food and healthy essentials that your customers need.
Our current ordering process remains the same:
Telephone orders – wherever possible, please email your order to order@treeoflife.co.uk and our team will process it as quickly as we can.
Fax orders – we are still accepting orders by fax to 01782 562845, but these will not be entered in our system until the following day, so please expect a slight delay.
Office hours 8.30am – 5.00pm as usual.
Our Customer Care team are available to answer any queries, please send these by email to customercare@treeoflife.co.uk
Thank you for your continued patience, understanding and loyalty in these challenging times.
Wishing you and your customers safe and good health.
Best wishes,
All at Tree of Life
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